Privacy Policy

Cancellation, Return & Refund

All goods sold and delivered are NON REFUNDABLE & RETURNABLE.

Exchange (applicable for online purchase only)

Defective or damaged items are entitled for one to one exchange. Exchange item will only be shipped out once return items receive.

Smartall Sdn Bhd will reimburse the shipping costs in full.

For exchange, please submit your request by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Shipping Policy

All shipment will be shipped via Registered Post Shipping only. It requires an authorized signature to be present for goods to be delivered to you.

It typically takes between 3-5 working days (Monday to Friday) for goods to arrive at your destination.

For more information, call us at

Questions regarding our store & products

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